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Configure the CRM

Set these up once, then mostly leave them alone. Every deal, board, funnel and forecast uses them. These screens are for admins.

Where to find it: click your initials at the bottom left, select Settings, then CRM.

Guides

Guide Use it when
Set up pipelines You create the stages a deal moves through.
Manage lead sources and see which ones convert You add the channels your leads come from.
Add products You add what you sell, so deals can carry product lines.
Set sales quotas You give each salesperson a monthly target.

Before you start

  • You are an admin. The CRM settings page reads Configure how your CRM works — admin only.
  • Your workspace has the CRM module.