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Choose how notifications reach you

Pick, module by module, whether Ohanvi tells you in the app, by push notification or by email. Changes save the moment you flip a switch, so you are done as soon as the switches look right.

Before you start

  • You are signed in to Ohanvi. See Sign in to Ohanvi.
  • You have access to at least 1 module that sends notifications, such as WhatsApp or CRM.

Steps

Turn notifications on or off

  1. Click your initials in the bottom-left corner, then click Settings.
  2. Click your name at the top of the Settings list.
  3. Under Preferences, click Notifications. The Notifications page opens with 1 row per module.
  4. On a module's row, flip the switch under In-app or Push. Saving… shows briefly at the top.

Only modules you can open are listed. New modules appear when you get access to them.

Fine-tune single events

  1. On a module's row, click Fine-tune per event. That module's own notification settings open.
  2. Turn single events on or off there.

Not every module has this link.

Email notifications for the whole workspace

Super Admins also see an Email column. It turns email alerts for that module on or off for the whole workspace, not only for you. Everyone else sees In-app and Push only.

Video walkthrough

[VIDEO]

Troubleshooting

Issue Cause Fix
Couldn't save that change — please try again. The change did not reach the server. Check your connection and flip the switch again.
Couldn't save the email setting — please try again. The email switch did not save. Try again. If it keeps failing, contact support.
No notification settings for your current access yet — they appear as you get access to modules that send notifications. Your role has no module that sends notifications. Ask your workspace owner for module access.
There is no Email column Only Super Admins can change email alerts. Ask your workspace owner.
Push notifications do not arrive Your browser or phone blocks notifications from Ohanvi. Allow notifications for app.ohanvi.com in your browser or phone settings [VERIFY: push delivery requirements].