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title: Manage description: Manage holds the settings and lists that support the rest of WhatsApp: chat rules, opt-in words, saved replies, your team, tags, schedules, logs and more. A guide for every task in WhatsApp Manage.


Manage

Manage holds the settings and lists that support the rest of WhatsApp: chat rules, opt-in words, saved replies, your team, tags, schedules, logs and more.

Where to find it: open WhatsApp in the left rail, then select Manage.

The Manage screen with its list of items on the left

Guides

Guide Use it when
Opt-in Management You want to set the words that opt people in or out.
Live Chat Settings You want auto-replies, working hours and handoff rules.
Canned Messages You want saved replies your team can insert with /.
Agents You want to add teammates to WhatsApp.
Tags, User Attributes and Custom Events You want to label contacts or store extra details.
Scheduler and Delivery Logs You want to see scheduled messages or check delivery.
Connection Health You want to know if your number is working.
Integrations You want to connect other services.
Notification Preferences You want to choose which WhatsApp events notify you.
API Key and Cloud API access You want help to connect your number to the Meta Cloud API.
Billing and Usage You want to see what Meta charges.
Health, alerts and billing You want one overview of health, alerts and billing.
Media Library You want to see the media your account stores, or free space.
Recycle Bin You deleted something and want it back.

Before you start

  • Your WhatsApp number is connected to Ohanvi. See Connect your WhatsApp number.
  • Your role has access to this screen. If you do not see it, ask your admin.