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See your scheduled email campaigns

Use the Email view to see every scheduled email campaign in one calendar or list. At the end you can check when each campaign sends and move or stop it before it goes out.

Before you start

  • You can see Schedule in the left rail. By default only the workspace's Super Admin role has it. Ask your admin if it is missing.
  • A campaign has a scheduled time. See Send an email campaign.

Steps

Open the Email schedule

  1. Open Schedule in the left rail, then select Email. The page title reads Email schedule.
  2. The page opens in Calendar view for the current month. The channel chips are hidden, because the page is already limited to Email.
  3. Click a day to see its items. Click List to see them by time under day headings.
  4. Click an item. Its details open on the right: When, Recurrence, Audience / with, Owner, Channel and Type.

Read what each type means

The Type shows what kind of item it is.

Type What it is
Regular An ordinary campaign you write and send.
Rss A campaign built from an RSS feed.

The Audience / with line shows the audience of the campaign. The Channel field shows the email channel it sends on.

Read the status

Status Meaning
Draft The campaign is Draft, Pending review or Rejected.
Scheduled The campaign is Approved or Scheduled and waits for its time.
Live The campaign is sending now.
Sent The campaign went out.
Failed The send did not go through.
Cancelled Called off. It does not send.

Change an item

  1. Click Reschedule to pick a new date and time. See Reschedule, cancel or delete a scheduled item.
  2. Click Edit to open the Email campaigns screen. See Send an email campaign.
  3. Click Cancel to call it off. The campaign is cancelled and does not send.
  4. Click Delete to remove it from Email.

Narrow the view

  1. Click Everyone's schedule and choose My schedule to see only items you own.
  2. Click Any status and choose Scheduled, Draft, Sent or Cancelled.

Add something new

  1. Click New schedule, then choose New in Email. Ohanvi opens the Email campaigns screen, where you create the item.

Troubleshooting

Issue Cause Fix
Nothing scheduled here No campaign has a scheduled time, or a filter hides it. Open the campaign in Email and set a send time.
A campaign is missing A campaign with no scheduled time is not shown on the Schedule. Give it a send time.
Could not cancel. The campaign has already sent or your role cannot change it. Check the status. Ask your admin for Email access.