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Manage recurring schedules

A recurring schedule sends again and again, for example a WhatsApp broadcast that repeats every week. Use Recurring to see all of them in one list, then move, pause or stop a series. At the end you know what repeats, when, and how to end it.

Before you start

  • You can open Schedule in the left rail. See View everything scheduled.
  • You have at least 1 repeating item. Today, repeating schedules come from WhatsApp broadcasts that use the Repeat option (Daily, Weekly, Monthly or Yearly).

Steps

See what repeats

  1. Open Schedule in the left rail, then select Recurring. The Recurring page opens in list view.
  2. Click a series. The Recurrence field in the details shows the repeat rule, for example WEEKLY [VERIFY: displayed value format].
  3. Check the status. A running series shows Live or Scheduled.

Move the next send

  1. With the series selected, click Reschedule.
  2. Pick the new date and time. The message Rescheduled. appears.

Pause, stop or change the repeat rule

The Schedule shows the series; the WhatsApp Scheduler controls it.

  1. With the series selected, click Edit. The WhatsApp Scheduler opens.
  2. Select the series. The panel shows Repeats, Next send and Ends.
  3. Choose what to do:
    • Click Pause to hold the series. Click Resume to start it again.
    • Click Stop to end the series.
    • Change Ends to set a last date, or choose No end date to keep it running until you stop it.

You can also reach the WhatsApp Scheduler from WhatsApp → Manage → Scheduler.

Set up a new repeating broadcast

  1. Click New schedule, then New in WhatsApp.
  2. In the broadcast's When field, choose Schedule and pick the first send time.
  3. In Repeat, choose Daily, Weekly, Monthly or Yearly. The hint confirms the first send time and the repeat rule.

Video walkthrough

[VIDEO]

Troubleshooting

Issue Cause Fix
Nothing scheduled here on Recurring No item has a repeat rule other than Once. Set Repeat on a WhatsApp broadcast, or check that the series was not stopped.
A series you stopped is still listed A stopped series can stay on the Schedule with the status Cancelled. Set the status filter to Scheduled to hide it.
Cancel on a recurring series removes the whole series Cancelling a WhatsApp schedule stops the job. There is no "skip one" option. To skip a single send, click Reschedule and move the next send instead.
Could not reschedule. The new time was refused by WhatsApp scheduling. Pick a time in the future and try again.