Read your current usage¶
Use the Current usage page to see exactly what your credits were spent on in a billing cycle. You get the cost of every product at every rate, a forecast for the rest of the cycle, and a CSV file you can share with your accounts team.
Before you start¶
- You are signed in to Ohanvi. See Sign in to Ohanvi.
- You know how credits work. See Credits and billing in Ohanvi.
- You are an admin of your workspace. The billing pages are shown only to your workspace's own admin. If you cannot open them, ask your admin.
How billing cycles work¶
- A billing cycle is one calendar month, from the 1st to the last day of the month.
- The cycle in progress shows how far through it you are, for example Cycle 1 Sep – 30 Sep · day 25 of 30.
- A finished cycle shows closed instead of the day count.
- You can look back at the current cycle and the 5 cycles before it.
- Nothing falls due on the 1st. Each charge comes off your credit balance as it happens.
Steps¶
Open Current usage¶
- Click your initials in the bottom-left corner. The profile menu opens.
- Click Current usage. The Current usage page opens.
You can also click Current usage at the top of the Credits page.
Pick a cycle¶
- Click the cycle chip at the top right, for example Cycle 1 Sep – 30 Sep · day 25 of 30. A list of recent cycles opens.
- Click the month you want, for example Aug 2026. The current month is marked this cycle.
- Every card on the page updates to that cycle.
Read the cards¶
| Card | What it tells you |
|---|---|
| Spend by product | This cycle's spend split by product, for example WhatsApp messages, AI replies, Email delivered, Extra messages over plan and Social posts. |
| Biggest line items | Your 6 largest costs. Each line is one product at one rate, with its share of the total. |
| Breakdown | Every charge in the cycle, grouped by product. Columns: RATE LINE, CHARGES, USED, PERIOD and COST, with a SUBTOTAL per product. |
| Cost this cycle | Actual: Used so far and Credit balance now. For the cycle in progress, Forecast (at today's rate): Rest of the cycle, Cycle total, and Left at cycle end or Short by. |
Read the forecast
The forecast assumes you keep spending at today's daily rate. If it shows Short by, your balance runs out before the end of the month. A Recharge credits button appears in the card. See Add funds to your account.
Export the usage as CSV¶
- Pick the cycle you want to export.
- Click Export CSV at the top of the page. A file named like
usage-2026-09.csvdownloads, and Usage downloaded. appears. - Open the file in Excel or Google Sheets.
The file has one row per rate line, with the columns Product, Category, Rate, Charges, Quantity, Cost, First and Last. The last 3 rows show Used so far this cycle, Projected to cycle end and Credit balance now.
Export CSV stays grey until the cycle has at least one charge.
Video walkthrough¶
[VIDEO]
Troubleshooting¶
| Issue | Cause | Fix |
|---|---|---|
| No usage yet this cycle. | Nothing paid has been sent in the chosen cycle. | Pick an earlier cycle, or send your first paid message. |
| Export CSV is grey | The chosen cycle has no charges yet. | Pick a cycle that has charges. |
| Failed to load this cycle’s usage. | The page could not reach Ohanvi. | Click Refresh at the top of the page. If it keeps failing, sign out and sign in again. |
| Short by shows in Cost this cycle | At today's rate, your balance will not last to the end of the month. | Recharge before your next campaign. See Add funds to your account. |
| You cannot find a cycle older than 6 months | The cycle picker lists only the current cycle and the 5 before it. | Use Export CSV on the Credits page to download your statement. See Export your statement and view invoices. |